- I suggest that you reach out to Colplast and Hollister with your issue and they will send you some samples to try. It may not be the convex but that you can not use that particular brand or style any more. On the rare occasions that I have had issues with red areas I put on my wafer and bag and run some neosporin around the edge between the stoma and wafer inside edge. It seems to help. I also suggest giving your stoma a break and putting some neosporin on the skin for a bit. Also reach out to Stomagienics for samples of their products or just ordering some. You can see them on their website.
You can place this product over your stoma while you are changing your wafer or just when you are taking a break without the bag. You will have to hold it in place but it will absorb any of the urine while the bag is off. I hope that some of these suggestions will help out. I definitely would call for samples and suggestions right away. You will find that they are very willing to help out. Keep us updated on how things are going and I hope that you find a resolution soon. My best Linda Urbanski (moderator, Bladdercancer.net team member)